How FRESHIYO works
A simple three-step process designed for speed and convenience.
Built to operate a real grocery delivery service
FRESHIYO is an operational hyperlocal platform with systems in place to manage orders, local inventory, delivery partners, and customer communications.
Currently serving selected local areas in Indian cities.
Actively onboarding local stores and delivery partners.
Built on scalable systems to support future growth.
Why customers choose FRESHIYO
FRESHIYO focuses on fresh groceries, local sourcing, and dependable delivery for everyday needs, as a brand operated by EARTH'S PANTRY.
Frequently Asked Questions
Find answers to common questions about ordering, delivery, payments, and more.
How fast is the delivery?
Delivery time depends on store distance, traffic, and order size. Estimated delivery time is shown in the app before you place your order.
What is the minimum order value?
Minimum order value and delivery fees vary by location and time. All charges are shown before payment.
What payment methods do you accept?
UPI, credit/debit cards, digital wallets, and cash on delivery where available.
Can I track my order in real-time?
Yes. You can track your order status in real time from confirmation to delivery.
What if I receive damaged or incorrect items?
You can report damaged or incorrect items within 24 hours. Refunds are processed after verification.
Do you deliver to all areas?
We currently operate in selected local areas. Enter your address in the app to check availability.
Can I schedule a delivery for later?
Yes. You can choose an available delivery time slot while placing your order.
How do I become a delivery partner?
Apply through the app or website. Our team will review your details and contact you.
Start ordering groceries with FRESHIYO
FRESHIYO, a brand of EARTH'S PANTRY, is delivering groceries in selected local areas across Indian cities. Download the app to check availability in your neighbourhood and place your first order.